| Return Material Authorization (RMA) information may be recorded into the Customer Complaint Table and Customer Complaint Form. 
 Customer Compliant Form
  
 (A) The RMA Number field is linked to a look-up table that provides an automatically generated unique number. (B) The Return Location Id field is linked to a look-up table of Other Locations (aka Ship To locations). (C) Comments may be recorded that are specific to the RMA. 
 
 | Online Internal Auditor Training Course ISO Management Systems |